MOHCD streamlines the process of searching and applying for affordable housing in San Francisco, making it easier to rent, buy and stay in the city. Information about the affordable properties and programs offered by dozens of groups and programs was spread out among many different websites and other resources. The Salesforce Community functionality creates “one-stop shop” to search and apply for all city-funded affordable housing. “It’s pretty revolutionary.” — Barry Roeder, Mayor’s Office of Housing.

• Ancient In person, paper lottery system replaced with online instant applications
• Automatically assigns lottery numbers and emails applicants their ranking for housing
• Exposed API for public searching, viewing, and applications for affordable housing
• Smartphone enabled